1. BAGGAGE TAKING TIPS
a. Search for Flight origin and flight numbers on the conveyor belt information screen.
b. Match the baggage number on the boarding pass with Luggage Tag.
c. Recalculate the amount of your luggage, to make sure no one is left behind
2. PROCEDURE FOR HANDLING LOSS OF GOODS
a. Make a report of loss to the airline before you leave the airport area.
Provide complete flight information. Show your identity card and boarding pass as evidence to strengthen the report.
b. Describe in full your lost or left behind items
Tips for you, if you do a photo flight and keep your checked baggage easier to find if you experience a loss.
c. Pay attention and monitor the information provided by the airline
If within three days there is no certainty from the airline, try tracking by calling the airport baggage service or directly to the airline's official office
d. Make sure you receive a Property Irregularity Report from the airline officer in the Lost and Found section
e. for Lost and Found Phone number in the link https://cgkprod.angkasapura2.co.id/lostandfound-info
ID
EN
Video Call
Live Chat
